Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Guarantee

  • Our team of service technicians will try their best to respond to your assistance needs within about 1 hour. If, however, the difficulty you have experienced needs aid from the Administrators’ =Department,= we’ll send the ticket to the administrator on shift and will submit a reply to tell you.

  • Top quality support service

  • Qualified Technical Help And Support Service

  • We provide you with around the clock technical help via a ultra–fast ticket solution incorporated into your Control Panel. You’re able to e mail us whenever you want about any of the software applications that come pre–installed on the virtual server, including the chosen Operating System, the server management panel and our custom created Online Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Online Control Panel that will come free–of–charge in your virtual server, you’ll discover a content rich Help zone, containing everything you need to learn about managing your websites and apps. We have included a wide range of how–to content articles and video guides that display the important website managing responsibilities in an easy–to–understand form.