Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Online Control Panel you’ll find a comprehensive Help Center section featuring a plethora of articles and commonly asked questions. They are contributed by our support team of seasoned techs. Simply fill in your question and our smart software will offer you the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly display how to sort out a typical problem connected to your Linux shared website hosting account. You can find the tutorials in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock help desk service and a sixty–minute support ticket response time guarantee. Our capable tech support engineers will be online for you 24x7x365 to reply to your inquiries and to fix any issue that you may come across. Simply open a trouble ticket from the Help Center and we will get back to you right away.