A 99.9% Server Uptime
Our shared website hosting platform is based on a secure, top–notch hardware configuration and a significantly modified Linux variation. Thus, regardless of what your web site is, or how many website visitors you have, or even in case there’s a denial–of–service attack, our web hosting servers will remain up and running and your sites will remain visible online.
All our Linux shared website hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you wish to supply a first–rate hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure an extremely fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you select: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned money at risk, you can’t feel truly secure. That’s the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel content with our hosting service or in case you would like to get an even more robust web hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – we’ll give you your money back in full, without any secret fees or repayment taxes.
24/7 Technical Support
If you run a web hosting company, your support engineers are of crucial importance. That is why we’ve attentively chosen a very knowledgeable group of technicians, each with several years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All customer service questions are responded to in less than 1 hour and our average support ticket response time is below 20 minutes!