In case you’ve never signed up for a hosting account or you’re switching companies and the new one uses an account administration tool that you have not seen before, you may get perplexed about how to carry out a certain operation in your account or on your PC. This is the reason why, many hosting providers have prepared a knowledge base, which recounts the most popular questions and issues associated with their platform, rather than adding only some general info. Such a knowledge base will permit you to find the necessary information quickly and easily, so you will not need to invest both time and effort on matters that may require something as elementary as pressing a button or ticking a tick box. Thus, not only can you get stuff done, but you can also get to know lots of new and beneficial facts, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we are offering come with a detailed knowledge base where you can find all you should know in regard to your web hosting account. Regardless of whether you are planning to set up a new database, to forward a domain name by means of an .htaccess file or to set up an e-mail account on your desktop PC or smart phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you open a specific section of the Hepsia hosting Control Panel, you will see articles that pertain to the functions that can be accessed through it. In case you would like to see the whole article list and get familiar with all the features that Hepsia offers, or simply to read general information about the web hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost to cover any difficulty that you might stumble upon, but if you don’t find the info that you’re seeking, you can always touch base with us, as our client support team representatives are at your disposal 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting packages come with elaborate online technical documentation where you will see info about all the features that our custom-built Hepsia Control Panel offers, plus solutions to different questions and difficulties that you may run into. All user manuals feature exhaustive instructions, which implies that you will not need to worry about missing something in case you intend to export a database, for example. The troubleshooting articles encompass a variety of viable causes of specific issues and the solution for each and every one of them, so in case you’re unable to send email messages although you have the correct outgoing mail server settings, for instance, you can swiftly see what the reason could be and recover the problem with two or three clicks of the mouse in your mail client. As Hepsia offers quite a few features, you will be able to find applicable articles in every single section. If you wish to check out all help articles, click on the Help link, which is located in the upper right corner of the Control Panel.